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Chatbots and Customer Experience: 2…

We are constantly in competition to be the best and close the huge CX expectation gap that exists in 2021. With expecta...

RETAIL HOLIDAY SEASON: READY OR NOT…

That time of the year again as retailers have to begin planning their strategy for another busy holiday shopping season...

What is social data and why do you …

Marketing in the modern world has changed dramatically with the innovation of Facebook and other social media platforms ...

You’re a design junkie and you don’t even know it

You’re a design junkie and you do…

Design is like gravity after 40 - you can’t avoid it. It is part of everything around us. When we are consuming, we ar...

The cookie jar is not for cookies

The cookie jar is not for cookies

And the linen closet is very seldom used for linen. Unless you married very rich or have illusions of trust-fund-grandeu...

Chatbots used to interact with customers on Facebook

Yes please to chatbots, no thank yo…

Unless you’re hiding in the bush off the grid, hoarding baked beans and water purifiers and waiting for the apocalypse...